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Jun 24, 2025
The Genus

Noise Cancellation

Introducing noise cancellation for the Genus. The Noise Cancellation feature is an invaluable tool designed to enhance the audio quality in (video) calls where unwanted background noise can degrade the listening experience. By leveraging advanced Artificial Intelligence (AI) algorithms, this feature intelligently identifies and suppresses extraneous sounds, ensuring clear and crisp audio output.

Key benefits

  • Enhanced Audio Quality: Eliminates unwanted noise, including background chatter, clicks, claps, barking, and other sudden audio disturbances, resulting in a more pleasant listening experience.
  • Improved Clarity: Ensures that the primary audio content remains prominent and intelligible by reducing distractions caused by ambient noise.
  • Optimised Communication: Facilitates seamless communication in (video) calls by minimising disruptions caused by environmental factors, thereby enhancing the overall professionalism of the call.

How to use Noise Cancellation

Genus users

  • In the Community Portal (portal.genus.care) go to the user you want to enable Noise Cancellation for.
  • Scroll down to the "Genus settings" card
  • Click "Edit"
  • Select "Noise cancellation (for call)"
  • Click "Save"
  • Noise Cancellation is now enabled for all calls made to the Genus.

3rd Parties using the Genus API's

3rd parties that are integrated with the Genus API to create calls to a Genus can pass the new enableNoiseCancellation parameter in the requests to create a call URL. This will enable Noise Cancellation on the call. 

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