• Fixed a bug where the night screen could be disabled between the scheduled start date and 0:00 when a person was detected under certain scenarios.
• The Genus now automatically updates when connected to eSIM 4G.

The Genus iOS app has been updated to improve the app speed for users. This update contains the following improvements:

• Sending photo's will now be quicker due to the faster opening of the image picker, as well as improved progress feedback
• When clicking on a Genus, images will load in faster and smoother after a few times of opening the app
• Minor UI changes to for example the sheet of photos of a Genus
• Fixed possible crash that could occur when only having a pending Genus connection

We've added the ability to livestream to clients using the portal, so you can say something to all clients of a community or have a workshop with specific clients in a community. This functionality can be used in the Community Portal by going to the Users page and either using the "Livestream to Community" button or selecting specific clients and use "Livestream to selected clients". This will start a livestream, you can choose if clients must accept the livestream or if the Genus should join the livestream automatically. Note: you can speak, show your camera and also your screen for clients, but you cannot see the clients nor hear them.

Livestream to a care home to tell something to everyone

Livestream physio exercises

You have the option to share your screen in a livestream

Aside from telling something to all your clients, you can also share your screen to show them a video, a presentation or anything you could think of.

• Fixed potential problems using the Deployer App
• When the Genus boots up, it'll now automatically turn on the Wi-Fi in case the Wi-Fi has accidentally been turned off.

The business portal now shows additional information about the Genus connected to a device:

• Serial number
• App versions
• Last connection date
• Connected phones
• Connected communities
• Connected integrations
• Connected Genus GPS Buttons
• Network data usage

For things like connected phones, communities & buttons you can now also unlink them through the business portal.



You can now configure hidden networks in the Community configuration in the Business Portal. This will allow you to deploy a Genus and let it connect to a hidden Wi-Fi network.

• To improve support it's now possible to remotely request the state (settings, connected networks, etc.) of a Genus.
• To improve support it's now possible to remotely request the log file of a Genus.
• When setting a preconfigured wifi, it will now always be reconfigured to support fixing wrong password entries.
• The Android & iOS apps now support the Spanish language.
• The genus.care website is now available in Spanish.
• ONS integration has been removed from the Community Portal.
• Improved processing of sensor data on the Genus itself.
• Fixed Genus not automatically shutting down when the battery is almost empty and the Genus was not configured yet.

A new server architecture has been deployed. Where we first only had one server to handle everything, we now have multiple servers each with their own responsibility. We’ve made separate servers for alarming, handling sensor data / analysis, sending push and identity.

This should ensure platform stability and make it easier to scale in the future. The biggest advantage is that all sensor data (currently around 800K registrations a day) now go to a separate server relieving other critical parts of workload.

To improve alarm reliability, we have changed the way the Genus sends alarms. When the Genus can’t reach any servers to raise the alarm, it’ll retry every 15 seconds until it succeeds raising the alarm.

• The items shown in "Connect" such as "Phones", "Communities", "Other Apps", "Buttons" can now be dynamically shown / hidden based on community settings.
• The day start screen can now be dynamically shown / hidden based on community settings.
• On the "Reset Genus" page, you can now also reset all photos and reset all connected phones. Resetting the photo's will restore to the photo's configured in the community configuration.
• Removed the message "Genus service is not reachable".
• The "Internet not available" message will nog only be shown when the night screen is not shown.
• You can now perform a system test when the Genus is already configured by going to "Settings > System Status" and scrolling down to tap the button "Perform system test".
• The battery percentage is now shown in the Menu.

The Deployer app now contains the ability to replace defect Genus hardware. Replacing is the process where Genus hardware has a defect and needs to be replaced with new hardware. By replacing the hardware using the Deployer App, the license, photos, linked phones & communities will be transferred to the new hardware.

Other improvements for the Deployer App:

• Added support for Genus devices with serial number 40400XXX for the "Transfer Genus" functionality.
• Improved styling for community configuration.
• Added a counter to the scanner.
• Added crash reporting.

• 5 in 1 sensor prototype: A prototype has been created to support the Iris IOT 5 in 1 sensor.
• Tracking of updater versions: The version of the updater app is now tracked on the server to monitor update performance.
• Improved performance: Performance of fetching data from the servers has been improved.
• Introduced “Parent” communities: These communities are created for resellers to manage their clients and start video calls through API’s.. Alarms will never be escalated to these communities.
• Text to speech: Messages spoken out loud are now a little less loud.
• Updating improvements: When the Genus updates it software, the process doesn’t make a sound anymore. The updating screen is now also in dark mode to avoid waking up people in the middle of the night.
• Airplane mode: When the Genus is in airplane mode, a warning will now show on the 4G settings page.
• Night screen: The text on the night screen is now less white reducing light intensity.
• Business portal: A new check has been added to prevent the creation of customers with the same name.
• Community portal: All references to a “Frame” have been renamed to “Genus”.