The Genus

Feb 18, 2025
  • Fixed a bug where the night screen could be disabled between the scheduled start date and 0:00 when a person was detected under certain scenarios.
  • The Genus now automatically updates when connected to eSIM 4G.
Feb 14, 2025

We've added the ability to livestream to clients using the portal, so you can say something to all clients of a community or have a workshop with specific clients in a community. This functionality can be used in the Community Portal by going to the Users page and either using the "Livestream to Community" button or selecting specific clients and use "Livestream to selected clients". This will start a livestream, you can choose if clients must accept the livestream or if the Genus should join the livestream automatically. Note: you can speak, show your camera and also your screen for clients, but you cannot see the clients nor hear them.

Livestream to a care home to tell something to everyone

Livestream physio exercises

You have the option to share your screen in a livestream

Aside from telling something to all your clients, you can also share your screen to show them a video, a presentation or anything you could think of.

Nov 17, 2024

To improve alarm reliability, we have changed the way the Genus sends alarms. When the Genus can’t reach any servers to raise the alarm, it’ll retry every 15 seconds until it succeeds raising the alarm.

Nov 14, 2024
  • The items shown in "Connect" such as "Phones", "Communities", "Other Apps", "Buttons" can now be dynamically shown / hidden based on community settings.
  • The day start screen can now be dynamically shown / hidden based on community settings.
  • On the "Reset Genus" page, you can now also reset all photos and reset all connected phones. Resetting the photo's will restore to the photo's configured in the community configuration.
  • Removed the message "Genus service is not reachable".
  • The "Internet not available" message will nog only be shown when the night screen is not shown.
  • You can now perform a system test when the Genus is already configured by going to "Settings > System Status" and scrolling down to tap the button "Perform system test".
  • The battery percentage is now shown in the Menu.
Oct 21, 2024

To avoid sleep disruptions the following changes have been made:

  • Removed the white screen that shortly shows after updating the Genus.
  • Removed the notification sound that was played when the Genus is updated.
  • The "Updating Genus" screen is now dark instead of light.

Other improvements to the updating process:

  • When the Genus boots-up and internet is available for the first time, it will automatically update itself.
Oct 08, 2024

Genus is now integrated with the Mantelzorger App. When a connection is made between a Mantelzorger App account and a Genus, the Genus will receive all medicine reminders configured in the Mantelzorger App.

To connect with the Mantelzorger App, on the Genus go to "Menu > Connect > Apps > Mantelzorger App".

Oct 07, 2024

The night screen has been redesigned and will now automatically be enabled on specific times or based on the light level in the room.

The night screen can be configured on Genus level and community-wide level.

The default values for the Night screen are

  • The night screen will automatically be enabled when the light level in the room is low.
  • The night screen will automatically be enabled after 22:30.
  • The night screen will be enabled until 7:30 and the day start will be shown on the first user detection after 7:30.

The priority of the configuration is as following (starting with the highest priority):

  1. Genus level configuration
  2. Community level configuration
  3. Default values

Sep 02, 2024

A digital clock is now available on the Genus. This can also be set through the Deployer App. It’ll automatically pick AM / PM based on the language set.

PS: Click on the title of this release note to download images that can be used for marketing in the languages English and Dutch.

Sep 01, 2024

The platform now supports text-to-speech for messages that are sent to the Genus. In the community portal you’ll see a check for “Speech message on Genus”. Enabling this will speak the message on the Genus automatically.

On the Genus the user can tap the speaker icon to repeat the message if he/she missed the message.

The text to speech functionality automatically recognises the language of the given text and can pronounce the text in the following languages: Bulgarian, Classic Arabic, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Hindi, Hungarian & Vietnamese., Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Turkish, Ukrainian,Chinese

Sep 01, 2024

GC320 camera

The camera of the GC320 is now correctly mirrored in the video web-client so text in the video (e.g. a medicine box) is correctly readable.

Theming

The web-call is now themed to the Genus brand guidelines.

(Community Portal) Improved call timer

The call timer will now only start when the Genus has joined the call. Previously the timer would start immediately falsely indicating that the call already started.

(Community Portal) Switch between speakers / microphones / cameras

It’s now easier to switch between speakers, microphones and cameras. A button will appear when more than one device is detected to easily switch.

(API) It’s now possible to call by serial number

External parties that have an integration with the Genus Platform to start video calls by API can now start a video call by serial number instead of the communityFrameLinkId. This should make administration and setup on the 3rd party side easier. A link to their community is still needed for security purposes. This link will automatically be created by the Deployer App.

(API) Web-call will now show a message when trying to call a Genus that’s offline.

Previously when calling a Genus that’s offline, the call would ring endlessly. Now an error message will be shown on our web-call saying the Genus is offline.

Logging

Extended logging has been added to calling from the Genus and web-client to provide better support / locate issues more easily

(API) Access logs

When a 3rd party requests a video call with a Genus, a log entry will be made with the full request including information about the requester like the IP-address.

Jun 23, 2024

The GC320 has been released with some new features. These are not available on the GC200 series.

Serial numbers

Every GC320 has a unique serial number that’s in the software and displayed with a sticker on the Genus itself and box. This serial number is sent to the Genus server when the Genus connects to the internet for the first time. By doing this we can now match the physical hardware with the installed Genus software allowing us to provide better support, identify hardware iterations and allowing external API’s using our hardware ID.

4G

The GC320 has an eSIM included which can be turned on or off in “Menu > Settings > SIM settings”. You can also enter your own SIM-card in the SIM-tray on top of the Genus. Make sure you put the SIM-card in the top slot and not the bottom one. The Genus will ask for a pin code if needed and connect to 4G. You might need to switch to SIM manually on the SIM settings page by tapping “SIM” below “Switch active SIM”.

To enable 4G tap the Enable 4G button on the SIM settings page.

Ethernet port

Connecting an ethernet cable to the back of the Genus will now display an active network on the Genus.

Jun 23, 2024

System test

The Genus now automatically connects to networks ‘Genus Setup’ and ‘Genus Factory’. When it connects to these networks it’ll show a testing tool where you can test if all functionality (sensors, camera, volume buttons etc.) works correctly without setting up the Genus. A report of the test will be sent to the Genus servers for future reference.

When the Genus connects to one of these networks it also automatically updates the Frame & Updater app.

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