The Genus

New Voice, Smarter Speech

• Introducing a new Text-to-Speech voice with improved clarity and natural tone.
• Now better understands multiple languages, seamlessly switching between them.
• Clearer Dutch and English pronunciation for more natural conversations.
• Enhanced volume balance — speech messages now match your ringtone volume more consistently.

📅 Calendar Improvements

• Fixed an issue where calendar items around midnight were displayed incorrectly in the Day Structure view.
• Past events are now removed from the display instead of being struck through, keeping your calendar cleaner and easier to read.
• When a new event starts, it now automatically dismisses any overlapping event for a smoother experience.

📱 Connectivity & Performance

• Fixed an issue where the Genus app would not update properly over eSIM connections.
• Improved sensor connectivity for Genus Routines, ensuring faster and more reliable updates.

🎥 Video Calls & Devices

• In multi-room video calls, Genus device camera views will no longer appear on other Genus devices — care takers will continue to see both camera views as intended.
• Fixed an issue where the EV04 battery level was not being displayed correctly.

We’ve added a new security feature that allows organizations to restrict access to certain parts of the Genus app.

New Features

• PIN-Code Protection – Lock specific sections of the Genus app using a PIN code.
• Configurable via Community Portal – Administrators can select which settings are locked and can configure the PIN code in the Community Portal.
• Temporary Access – When accessing a locked setting, users are prompted to enter the PIN. Once entered, all restricted options remain unlocked for 5 minutes.

Configure it in the Community Portal by going to "Community Settings" > "Default Genus configuration"

This release includes important bug fixes, stability improvements, and new device support.

Bug Fixes & Improvements

• VOIP Calls – Fixed issues with VOIP calls after the echo cancellation update. As a temporary workaround, sound level monitoring is temporary disabled when using VOIP.
• Security Enhancements – Improved authentication security for external APIs.
• Stability Improvements – Enhanced reliability of alarm escalation restoration after alarm server reboots.
• Community Portal Updates – Serial numbers are now displayed in the user detail page.
• Invoicing Integration Fixes –
  • Invoicing customer selection fields are no longer shown when no invoicing integration is connected.
  • Fields for linking resellers or customers to external invoicing systems are now separated for clarity.
• Addons & Subscriptions – Fixed naming issues for addon and subscription types.
• Zigbee SOS Buttons – Added support for Zigbee SOS buttons.

We’ve upgraded the alarm system to make alerts more informative and customisable.

New Features

• Text-to-Speech for Alarms – Alarm messages and reactions are now spoken aloud using the Genus Text-to-Speech engine.
• Custom Message Reactions – Personalise the response messages for different alarms.
• Online Alarm Documentation – Access comprehensive alarm information and guidance through the online documentation. The documentation can be found at https://genus.care/docs/alarm-api 

We’ve enhanced the device calendar to make scheduling and event reminders more visible and interactive.

New Features

• Full-Screen calendar display – The calendar now occupies the full screen and is always visible on the device.
• Automatic event removal – Completed events are automatically removed from the display.
• Event reminders with the Genus Text-To-Speech engine –
  • 10 minutes before an event, the device announces that the event is coming up.
  • When the event starts, the device announces the event
• Configurable on device and portal – Calendar display can be activated directly on the device or through the Community Portal.

Configure it on the Genus by going to "Menu" > "Settings" > "Display" > "Screen addition" and selecting "Day overview"



Configure it in the Community Portal by going to a user > "Genus settings" > "Display settings"

We’ve expanded and improved how alarms integrate with external systems:

• Create, react to & cancel alarms via API
  • External APIs can now create, react to and cancel alarms.
  • This also opens the door for alarm cancellation through the mobile apps in an upcoming release.
• Smarter alarm handling
  • When an alarm is created, the Genus now sends its SIP address directly to the alarm server. This removes the need for other services to look it up thus improving speed and removing dependencies.
  • Cancelling an alarm on the Genus alarm server now also cancels it on the Genus device itself, keeping everything in sync.
• Portal enhancements
  • The External Identifier is now system-agnostic and can be used anywhere a Genus ID is required.
  • When a Genus device is replaced, its External Identifier is carried over automatically—so alarm escalations continue without interruption.

We’ve made major improvements to the video calling experience:

• All echo issues have been eliminated.
• All audio artefacts have been eliminated.
• Voices are a lot clearer resulting in a much more natural conversation.
  

Note: This change requires a firmware update. And will be rolled out gradually. The latest firmware update is Android11-rk3566-2025082818

You can now configure the screen brightness of the Genus! This is possible from the Genus itself or from the Community Portal by going to the user detail and scrolling to "Genus settings".

The brightness can be adjusted from 50% till 100%. Reason for this is to prevent a too low brightness where the screen is not readable anymore.

Genus

Community Portal

• Genus now automatically reboots to install firmware updates when no call is active and no alarm is active
• Firmware updates are now automatically checked every day
• Firmware versions are now collected for statistics
• In the updater app you can now manage firmware versions
• Improved wifi speed checking during updates. The wifi will reconnect if it downloads to slowly

• Visual bug fix: Fixed issue where clock is shown for a short time when booting up Genus or going out of the menu even though clock is disabled.
• Microphone test: After testing the microphone in the system test, the test audio recording will now be correctly deleted
• iOS: Fixed issue where notifications wouldn’t be shown correctly

We've expanded our Routines engine with the following things:

• Added support for Zigbee SOS Buttons
• Improved stability
• Routines can now have the option to show a message on the Genus along with Text-To-Speech integration.
• Added refrigerator open alarms: When the refrigerator is open for more than 60 seconds (configurable) the Genus will show (and speak out) a message telling the fridge is still open and should close.