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Nov 10, 2025

Genus Device Update

We’ve introduced several improvements to enhance device reliability, streamline testing, and support troubleshooting.

Battery Health Monitoring

A new battery monitoring capability has been added to help ensure device stability.

  • This feature is primarily intended for support teams to verify whether a device’s battery is performing as expected.
  • If the battery behaves abnormally, the system may automatically trigger a remote reboot under specific conditions to keep the device stable and active.
  • Only a small number of devices are expected to be affected by this safeguard.

Faster PIR & Radar System Tests

To simplify testing procedures, the duration of the PIR and Radar system tests has been reduced from 10 minutes to 5 minutes.

  • A successful 5-minute test now confirms proper sensor operation.
  • No further extended testing is required, making system checks quicker and more efficient.

Enhanced Logging

Logging has been improved to give support teams better insight during troubleshooting and diagnostics.

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