Deployer App

Mar 18, 2025

The Genus now supports enterprise wifi. This is configurable on the Genus itself as well as in the deployer.

In the business portal > community configuration, there is now a dedicated wifi card where you can configure the enterprise network. Note that the enterprise wifi will only be configured on Genus devices updated to the latest app version.

Frame app: 3.10.0

Mar 18, 2025

Before using the Genus you must now accept the Terms of Service. Optionally you can agree to anonymously share the sensor data of the Genus to improve Genus algorithms.

When using the Deployer app, you can accept the Terms of Service for all devices you're deploying / transferring.

Frame app: 3.10.0
Deployer app: 1.3.0

Mar 18, 2025

The updater app has been updated to improve the updating and deployment process. When the internet connection is being used a lot (e.g. when deploying 30+ Genus devices at the same time), the app might sometimes fail to update or gets stuck due to various reason. This update contains a lot more retries, fallbacks and progress to let you know the actual status instead of guessing. 

Changes

  • Added automatic retry, which means if the download of an update fails, it'll retry multiple times instead of failing directly
  • Added download status of an update (you will now see the download progress in % as well as the speed in MB/s)
  • Added button to automatic setup to easily send logging to us
  • Added status of updates to automatic setup (If the updater app or the frame app is updating, you will see the status we receive from the updater, so we can show if it's downloading or installing, as well as the download speed and how much % is downloaded)
  • When deploying Genus devices, the photos will automatically retry if the download fails. Also, download progress and speed will be shown to stay up-to-date with what's happening.
  • Fixed issue where multiple updates would start at the same time, competing for whom gets to update
  • Various other improvements to make sure the update / deploy process is smooth
Jan 13, 2025

You can now configure hidden networks in the Community configuration in the Business Portal. This will allow you to deploy a Genus and let it connect to a hidden Wi-Fi network.

Nov 02, 2024

The Deployer app now contains the ability to replace defect Genus hardware. Replacing is the process where Genus hardware has a defect and needs to be replaced with new hardware. By replacing the hardware using the Deployer App, the license, photos, linked phones & communities will be transferred to the new hardware.

Other improvements for the Deployer App:

  • Added support for Genus devices with serial number 40400XXX for the "Transfer Genus" functionality.
  • Improved styling for community configuration.
  • Added a counter to the scanner.
  • Added crash reporting.
Oct 07, 2024

Transfer Genus

The Deployer app now contains the ability to transfer a Genus. Transferring is the process where a Genus has been returned from one client and needs to be deployed at another client. The transfer will reset the Genus to factory settings and then deploy the Genus automatically for the new client.

Scanning the Genus devices will give direct feedback on communities they’re currently in.

Improvements

The Deployer app got some improvements to enhance the experience for people using the app.

Redesign

The app has been slightly redesigned for a more consistent and clean look. The dashboard includes the 3 main actions of the Deployer app plus the logout button.

Scanning Genus QR codes

Scanning the QR codes on the back of the Genus will now give direct feedback if the serial number is correct or not. It’ll do this visually as seen in the screenshot as well as using sounds and vibrations.

Preventing issues

To prevent issues deployments and transfers can’t be done as long as the community doesn’t have a configuration yet. The configuration can be created in the business portal.

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