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Sep 01, 2024

Video calling improvements

GC320 camera

The camera of the GC320 is now correctly mirrored in the video web-client so text in the video (e.g. a medicine box) is correctly readable.

Theming

The web-call is now themed to the Genus brand guidelines.

(Community Portal) Improved call timer

The call timer will now only start when the Genus has joined the call. Previously the timer would start immediately falsely indicating that the call already started.

(Community Portal) Switch between speakers / microphones / cameras

It’s now easier to switch between speakers, microphones and cameras. A button will appear when more than one device is detected to easily switch.

(API) It’s now possible to call by serial number

External parties that have an integration with the Genus Platform to start video calls by API can now start a video call by serial number instead of the communityFrameLinkId. This should make administration and setup on the 3rd party side easier. A link to their community is still needed for security purposes. This link will automatically be created by the Deployer App.

(API) Web-call will now show a message when trying to call a Genus that’s offline.

Previously when calling a Genus that’s offline, the call would ring endlessly. Now an error message will be shown on our web-call saying the Genus is offline.

Logging

Extended logging has been added to calling from the Genus and web-client to provide better support / locate issues more easily

(API) Access logs

When a 3rd party requests a video call with a Genus, a log entry will be made with the full request including information about the requester like the IP-address.

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