Community Portal

We've added the ability to livestream to clients using the portal, so you can say something to all clients of a community or have a workshop with specific clients in a community. This functionality can be used in the Community Portal by going to the Users page and either using the "Livestream to Community" button or selecting specific clients and use "Livestream to selected clients". This will start a livestream, you can choose if clients must accept the livestream or if the Genus should join the livestream automatically. Note: you can speak, show your camera and also your screen for clients, but you cannot see the clients nor hear them.

Livestream to a care home to tell something to everyone

Livestream physio exercises

You have the option to share your screen in a livestream

Aside from telling something to all your clients, you can also share your screen to show them a video, a presentation or anything you could think of.

Redesigned settings

The trend analysis settings have been redesigned in the community portal. In the user detail you’ll now see a clear overview of the settings. Clicking the pen icon will open a popup allowing you to edit the settings.

The integration settings have also been redesigned to keep the portal consistent.

The platform now supports text-to-speech for messages that are sent to the Genus. In the community portal you’ll see a check for “Speech message on Genus”. Enabling this will speak the message on the Genus automatically.

On the Genus the user can tap the speaker icon to repeat the message if he/she missed the message.

The text to speech functionality automatically recognises the language of the given text and can pronounce the text in the following languages: Bulgarian, Classic Arabic, Croatian, Czech, Danish, Dutch, English, Filipino, Finnish, French, German, Greek, Hindi, Hungarian & Vietnamese., Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Turkish, Ukrainian,Chinese

GC320 camera

The camera of the GC320 is now correctly mirrored in the video web-client so text in the video (e.g. a medicine box) is correctly readable.

Theming

The web-call is now themed to the Genus brand guidelines.

(Community Portal) Improved call timer

The call timer will now only start when the Genus has joined the call. Previously the timer would start immediately falsely indicating that the call already started.

(Community Portal) Switch between speakers / microphones / cameras

It’s now easier to switch between speakers, microphones and cameras. A button will appear when more than one device is detected to easily switch.

(API) It’s now possible to call by serial number

External parties that have an integration with the Genus Platform to start video calls by API can now start a video call by serial number instead of the communityFrameLinkId. This should make administration and setup on the 3rd party side easier. A link to their community is still needed for security purposes. This link will automatically be created by the Deployer App.

(API) Web-call will now show a message when trying to call a Genus that’s offline.

Previously when calling a Genus that’s offline, the call would ring endlessly. Now an error message will be shown on our web-call saying the Genus is offline.

Logging

Extended logging has been added to calling from the Genus and web-client to provide better support / locate issues more easily

(API) Access logs

When a 3rd party requests a video call with a Genus, a log entry will be made with the full request including information about the requester like the IP-address.

The Skyresponse integration is now fully stable and production ready.

Start a video call with the Genus from the Skyresponse portal

The Genus video call is now integrated within the Skyresponse portal so the respondent doesn’t have to leave the Skyresponse portal to start a video call.

Pairing Genus with Skyresponse

The pairing system has been improved by automatically generating Skyresponse ID’s in the Genus Community portal. A manual for pairing has been created on our wiki (https://wiki.genus.care)

Connection alerts

Skyresponse will now be notified when a Genus loses internet connection and when the Genus comes back online.

TTS alarm reactions

When someone responds to an EV04 alarm, the EV04 button will now speak out the reaction. (e.g. “Thomas is on his way”). The button will also say when the alarm has been received by the server and when the alarm has been canceled from the frame.

Pairing EV04 when having no 4G signal

The pairing system has been improved by also leveraging the SMS fallback to pair the EV04 button to a Genus frame. This works as long as the EV04 is registered at the Genus server, so it needs to have had a 4G connection at some point after booting up for the first time.

Improved communication between the EV04 and Genus server

All communication between the EV04 and the Genus server is now stored persistently and should be a lot more stable. When there are problems, we now have a history of actions that are sent (e.g. change volume) along with if the button has confirmed the action or not.

EV04 buttons are now shown in the community portal

The EV04 buttons connected to a Genus are now shown on the user detail page in the community portal. Clicking on a button will request the latest known location.

Configure EV04 settings from the frame

You can now configure the EV04 settings directly from the Genus.

You can enable fall detection along with configuring the sensitivity it should use for detecting falls.

You can change the volume of the button, this slider is combined for setting the TTS volume, ringtone volume & call volume.

When you’ve made changes, a save button will appear on the bottom left corner. After saving the settings, a change request will be sent to the server. When the EV04 connects to the server the settings will be synced with the button. This means settings won’t be directly applied to the button. When having a 4G signal, it can take up to 30 minutes to synchronise.

The Call Me functionality has now been integrated into the Community Portal.

Enabling call me for a community

The call me functionality has been expanded to the community portal. This setting can be enabled / disabled in the community settings below the “escalation times”.

Requesting a call me to a community

When enabled, the community will appear in the call me of all connected Genus frames. There the Genus user can send a call me request by tapping “Ask to call”.