The Deployer app now contains the ability to replace defect Genus hardware. Replacing is the process where Genus hardware has a defect and needs to be replaced with new hardware. By replacing the hardware using the Deployer App, the license, photos, linked phones & communities will be transferred to the new hardware.

Other improvements for the Deployer App:

• Added support for Genus devices with serial number 40400XXX for the "Transfer Genus" functionality.
• Improved styling for community configuration.
• Added a counter to the scanner.
• Added crash reporting.

• 5 in 1 sensor prototype: A prototype has been created to support the Iris IOT 5 in 1 sensor.
• Tracking of updater versions: The version of the updater app is now tracked on the server to monitor update performance.
• Improved performance: Performance of fetching data from the servers has been improved.
• Introduced “Parent” communities: These communities are created for resellers to manage their clients and start video calls through API’s.. Alarms will never be escalated to these communities.
• Text to speech: Messages spoken out loud are now a little less loud.
• Updating improvements: When the Genus updates it software, the process doesn’t make a sound anymore. The updating screen is now also in dark mode to avoid waking up people in the middle of the night.
• Airplane mode: When the Genus is in airplane mode, a warning will now show on the 4G settings page.
• Night screen: The text on the night screen is now less white reducing light intensity.
• Business portal: A new check has been added to prevent the creation of customers with the same name.
• Community portal: All references to a “Frame” have been renamed to “Genus”.

To avoid sleep disruptions the following changes have been made:

• Removed the white screen that shortly shows after updating the Genus.
• Removed the notification sound that was played when the Genus is updated.
• The "Updating Genus" screen is now dark instead of light.

Other improvements to the updating process:

• When the Genus boots-up and internet is available for the first time, it will automatically update itself.

A new app has been developed for the factory to track tests & shipments of newly produced Genus devices. This should improve test coverage for the next orders.

System test: After performing a system test in the factory, the Genus will automatically shut down to prevent battery drain in shipment.

Genus is now integrated with the Mantelzorger App. When a connection is made between a Mantelzorger App account and a Genus, the Genus will receive all medicine reminders configured in the Mantelzorger App.

To connect with the Mantelzorger App, on the Genus go to "Menu > Connect > Apps > Mantelzorger App".

• Video calling microphone: Fixed an issue where in some network scenarios the microphone wouldn’t work.
• Photo cloud synchronisation: When you delete a photo on the Genus the photo will now also be deleted from the Genus cloud. Improving privacy and reducing data stored from the user. All photos deleted in the past will also be deleted from the cloud after the update has been installed. A copy of the photo’s currently active on the Genus will still be stored for backup / transfer purposes.
• New photo notification sound: When the Genus receives a new photo it now plays the same notification sound as an incoming message.
• GC200 setup: The GC200 devices now automatically connect to the ‘Genus Setup’ and ‘Genus Factory’ networks. This enables the use of the Genus Deployer app in combination with the GC200.
• Catalan: The Genus now supports the Catalan language.
• Basque: The Genus now supports the Basque language.
• Galician: The Genus now supports the Galician language.
• Improved language selection: The language selection in the Genus setup has been redesigned to better work with the extended list of supported languages.
• Sound volume monitoring: The monitoring of sound volume has been enabled again.
• Automatic setup: Fixed possible crashes in the automatic setup used by the deployer.
• Trend analysis: Fixed an issue where the daystart alert would go off the same day it was enabled.
• License export: Resellers can now create an Excel export in the business portal containing all subscriptions of the reseller.
• External API: When a 3rd party uses the API to set up a video call, the server will now return a 502 when the Genus is not reachable to provide better feedback for users on other platforms.
• Deployer app: The app will now also logout from the browser when logging out.
• Performance improvements: The performance for when the Genus sends an hour of sensor history to the Genus server has been improved.
• All portals: Tables in the portal will now fill based on the screen height instead of defaulting to 10.
• Business portal: You can now use the middle mouse button to open a table row in a new browser window.
• Business portal: Creation of a customer with a name that already exists is now blocked to prevent duplicate customer entries.
• Business portal: Creating a configuration for a community will now set some default values like the volume sliders.
• Business portal: Pages are now more scalable for smaller screens.
• Business portal: When logging in with a deployer account an error will now be shown.
• Phone apps: The old video provider OpenTok has been removed and the apps have been fully updated to the latest versions.
• Android app: The Android app should have some significant performance improvements.
• Emails: Emails sent by Genus will now originate from the European Union.
• Maintenance: All dependencies for the Genus portals have been upgraded to the latest versions.

Transfer Genus

The Deployer app now contains the ability to transfer a Genus. Transferring is the process where a Genus has been returned from one client and needs to be deployed at another client. The transfer will reset the Genus to factory settings and then deploy the Genus automatically for the new client.

Scanning the Genus devices will give direct feedback on communities they’re currently in.

Improvements

The Deployer app got some improvements to enhance the experience for people using the app.

Redesign

The app has been slightly redesigned for a more consistent and clean look. The dashboard includes the 3 main actions of the Deployer app plus the logout button.

Scanning Genus QR codes

Scanning the QR codes on the back of the Genus will now give direct feedback if the serial number is correct or not. It’ll do this visually as seen in the screenshot as well as using sounds and vibrations.

Preventing issues

To prevent issues deployments and transfers can’t be done as long as the community doesn’t have a configuration yet. The configuration can be created in the business portal.

Redesigned settings

The trend analysis settings have been redesigned in the community portal. In the user detail you’ll now see a clear overview of the settings. Clicking the pen icon will open a popup allowing you to edit the settings.

The integration settings have also been redesigned to keep the portal consistent.

The night screen has been redesigned and will now automatically be enabled on specific times or based on the light level in the room.

The night screen can be configured on Genus level and community-wide level.

The default values for the Night screen are

• The night screen will automatically be enabled when the light level in the room is low.
• The night screen will automatically be enabled after 22:30.
• The night screen will be enabled until 7:30 and the day start will be shown on the first user detection after 7:30.

The priority of the configuration is as following (starting with the highest priority):

1. Genus level configuration
2. Community level configuration
3. Default values

A digital clock is now available on the Genus. This can also be set through the Deployer App. It’ll automatically pick AM / PM based on the language set.

PS: Click on the title of this release note to download images that can be used for marketing in the languages English and Dutch.

• Added Spanish language: The Genus now supports the Spanish language, the language can also be configured in the license portal community configuration / set by the deployer app.
• Added Portuguese language: The Genus now supports the Portuguese language, the language can also be configured in the license portal community configuration / set by the deployer app.
• Community groups: Groups in a community are now sorted alphabetically.
• Community locations: Locations in a community are now sorted alphabetically.
• Community portal inputs: Inputs like email, first / last name are now sanitised correctly before processing them, removing spaces in front / after the texts preventing user errors.
• Community portal medicine messages: When creating a medicine reminder, the title will now automatically be pre-filled with “Please take your medicines”
• Retrieving latest sensor data: Retrieving the latest sensor data of a Genus that’s been offline for more than 5 minutes will now instantly give an empty response so the user isn’t shown old false data
• Retrieving average sensor data: Retrieving the average sensor data of a Genus that’s been offline for more than 7 days will now immediately give an empty response and not search the sensor database to improve performance. This should not have any impact since previously there also wouldn’t be data available.
• Sensor database: We’ve migrated all sensor data of our Europe server to a new database server and tweaked settings to improve sensor data access speed.
• Deployer App: When deploying a Genus using the Deployer App, a location in the parent community will be automatically assigned based on the client community that’s deployed for.
• Genus GPS Button: When resetting a Genus, the linked Genus GPS Buttons will now automatically be unlinked, this could cause “ghost” alarms in the past.
• GC300 battery: GC300 will now shutdown when the battery is at 12% instead of 5%. This ensures a quick boot-up after the device has turned off.
• System status: Fixed an issue where the system status would sometimes display texts in the wrong language.
• Day start: Enabling day start alert does not trigger a day start alert on that same day anymore.
• License portal: Made the menu items a bit smaller and calmer.
• License portal: Fixed an issue where the language / clock selection in the community configuration couldn’t be changed.
• Maintenance mode: When the Genus can’t reach the server to report sensor data, it’ll now first check if the server is in maintenance mode to prevent a false “offline” popup on the Genus.
• Security: Improved handling / security of access tokens on our main backend server.
• Performance improvements: A lot of improvements have been made to speed up data processing for the trendanalysis.

GC320 camera

The camera of the GC320 is now correctly mirrored in the video web-client so text in the video (e.g. a medicine box) is correctly readable.

Theming

The web-call is now themed to the Genus brand guidelines.

(Community Portal) Improved call timer

The call timer will now only start when the Genus has joined the call. Previously the timer would start immediately falsely indicating that the call already started.

(Community Portal) Switch between speakers / microphones / cameras

It’s now easier to switch between speakers, microphones and cameras. A button will appear when more than one device is detected to easily switch.

(API) It’s now possible to call by serial number

External parties that have an integration with the Genus Platform to start video calls by API can now start a video call by serial number instead of the communityFrameLinkId. This should make administration and setup on the 3rd party side easier. A link to their community is still needed for security purposes. This link will automatically be created by the Deployer App.

(API) Web-call will now show a message when trying to call a Genus that’s offline.

Previously when calling a Genus that’s offline, the call would ring endlessly. Now an error message will be shown on our web-call saying the Genus is offline.

Logging

Extended logging has been added to calling from the Genus and web-client to provide better support / locate issues more easily

(API) Access logs

When a 3rd party requests a video call with a Genus, a log entry will be made with the full request including information about the requester like the IP-address.