• After pressing the contact button, the UI should respond 0.5 seconds faster now.
• It's now possible to disable the contact button of a Genus. A message can be configured to be shown when the button is pressed. This is useful in scenarios where the Genus is only used for social purposes. The message will disappear automatically after 15 seconds.
• Fixed a bug where, when setting up UMO for the first time and directly selecting it as active integration, the configuration couldn't directly save.

• Added a new way of determining the time zone of a Genus by introducing the Genus time zone server.
• The time zone of the Genus is now stored on the Genus server so future push messages can take into account the time zone of the user. This way it can be avoided to send push messages at night when the user doesn't want to be interrupted.
• IMEI of the GC300 is now stored on the Genus server for better support.
• Added software demo labels to specific Genus devices that may only be used for demo purposes.
• Optimised networking on boot up of the Genus.

Versie code Genus: 3.9.0 (133)

• Fixed a bug where the night screen could be disabled between the scheduled start date and 0:00 when a person was detected under certain scenarios.
• The Genus now automatically updates when connected to eSIM 4G.

The Genus iOS app has been updated to improve the app speed for users. This update contains the following improvements:

• Sending photo's will now be quicker due to the faster opening of the image picker, as well as improved progress feedback
• When clicking on a Genus, images will load in faster and smoother after a few times of opening the app
• Minor UI changes to for example the sheet of photos of a Genus
• Fixed possible crash that could occur when only having a pending Genus connection

We've added the ability to livestream to clients using the portal, so you can say something to all clients of a community or have a workshop with specific clients in a community. This functionality can be used in the Community Portal by going to the Users page and either using the "Livestream to Community" button or selecting specific clients and use "Livestream to selected clients". This will start a livestream, you can choose if clients must accept the livestream or if the Genus should join the livestream automatically. Note: you can speak, show your camera and also your screen for clients, but you cannot see the clients nor hear them.

Livestream to a care home to tell something to everyone

Livestream physio exercises

You have the option to share your screen in a livestream

Aside from telling something to all your clients, you can also share your screen to show them a video, a presentation or anything you could think of.

• Fixed potential problems using the Deployer App
• When the Genus boots up, it'll now automatically turn on the Wi-Fi in case the Wi-Fi has accidentally been turned off.

• To improve support it's now possible to remotely request the state (settings, connected networks, etc.) of a Genus.
• To improve support it's now possible to remotely request the log file of a Genus.
• When setting a preconfigured wifi, it will now always be reconfigured to support fixing wrong password entries.
• The Android & iOS apps now support the Spanish language.
• The genus.care website is now available in Spanish.
• ONS integration has been removed from the Community Portal.
• Improved processing of sensor data on the Genus itself.
• Fixed Genus not automatically shutting down when the battery is almost empty and the Genus was not configured yet.

You can now configure hidden networks in the Community configuration in the Business Portal. This will allow you to deploy a Genus and let it connect to a hidden Wi-Fi network.

The business portal now shows additional information about the Genus connected to a device:

• Serial number
• App versions
• Last connection date
• Connected phones
• Connected communities
• Connected integrations
• Connected Genus GPS Buttons
• Network data usage

For things like connected phones, communities & buttons you can now also unlink them through the business portal.



A new server architecture has been deployed. Where we first only had one server to handle everything, we now have multiple servers each with their own responsibility. We’ve made separate servers for alarming, handling sensor data / analysis, sending push and identity.

This should ensure platform stability and make it easier to scale in the future. The biggest advantage is that all sensor data (currently around 800K registrations a day) now go to a separate server relieving other critical parts of workload.

To improve alarm reliability, we have changed the way the Genus sends alarms. When the Genus can’t reach any servers to raise the alarm, it’ll retry every 15 seconds until it succeeds raising the alarm.

• The items shown in "Connect" such as "Phones", "Communities", "Other Apps", "Buttons" can now be dynamically shown / hidden based on community settings.
• The day start screen can now be dynamically shown / hidden based on community settings.
• On the "Reset Genus" page, you can now also reset all photos and reset all connected phones. Resetting the photo's will restore to the photo's configured in the community configuration.
• Removed the message "Genus service is not reachable".
• The "Internet not available" message will nog only be shown when the night screen is not shown.
• You can now perform a system test when the Genus is already configured by going to "Settings > System Status" and scrolling down to tap the button "Perform system test".
• The battery percentage is now shown in the Menu.