Mar 18, 2025

The Genus now supports enterprise wifi. This is configurable on the Genus itself as well as in the deployer.

In the business portal > community configuration, there is now a dedicated wifi card where you can configure the enterprise network. Note that the enterprise wifi will only be configured on Genus devices updated to the latest app version.

Frame app: 3.10.0

Mar 18, 2025

Before using the Genus you must now accept the Terms of Service. Optionally you can agree to anonymously share the sensor data of the Genus to improve Genus algorithms.

When using the Deployer app, you can accept the Terms of Service for all devices you're deploying / transferring.

Frame app: 3.10.0
Deployer app: 1.3.0

Mar 18, 2025

The updater app has been updated to improve the updating and deployment process. When the internet connection is being used a lot (e.g. when deploying 30+ Genus devices at the same time), the app might sometimes fail to update or gets stuck due to various reason. This update contains a lot more retries, fallbacks and progress to let you know the actual status instead of guessing. 

Changes

  • Added automatic retry, which means if the download of an update fails, it'll retry multiple times instead of failing directly
  • Added download status of an update (you will now see the download progress in % as well as the speed in MB/s)
  • Added button to automatic setup to easily send logging to us
  • Added status of updates to automatic setup (If the updater app or the frame app is updating, you will see the status we receive from the updater, so we can show if it's downloading or installing, as well as the download speed and how much % is downloaded)
  • When deploying Genus devices, the photos will automatically retry if the download fails. Also, download progress and speed will be shown to stay up-to-date with what's happening.
  • Fixed issue where multiple updates would start at the same time, competing for whom gets to update
  • Various other improvements to make sure the update / deploy process is smooth
Mar 11, 2025
  • After pressing the contact button, the UI should respond 0.5 seconds faster now.
  • It's now possible to disable the contact button of a Genus. A message can be configured to be shown when the button is pressed. This is useful in scenarios where the Genus is only used for social purposes. The message will disappear automatically after 15 seconds.
  • Fixed a bug where, when setting up UMO for the first time and directly selecting it as active integration, the configuration couldn't directly save.
Feb 27, 2025
  • Added a new way of determining the time zone of a Genus by introducing the Genus time zone server.
  • The time zone of the Genus is now stored on the Genus server so future push messages can take into account the time zone of the user. This way it can be avoided to send push messages at night when the user doesn't want to be interrupted.
  • IMEI of the GC300 is now stored on the Genus server for better support.
  • Added software demo labels to specific Genus devices that may only be used for demo purposes.
  • Optimised networking on boot up of the Genus.

Versie code Genus: 3.9.0 (133)

Feb 18, 2025
  • Fixed a bug where the night screen could be disabled between the scheduled start date and 0:00 when a person was detected under certain scenarios.
  • The Genus now automatically updates when connected to eSIM 4G.
Feb 17, 2025

The Genus iOS app has been updated to improve the app speed for users. This update contains the following improvements:

  • Sending photo's will now be quicker due to the faster opening of the image picker, as well as improved progress feedback
  • When clicking on a Genus, images will load in faster and smoother after a few times of opening the app
  • Minor UI changes to for example the sheet of photos of a Genus
  • Fixed possible crash that could occur when only having a pending Genus connection
Feb 14, 2025

We've added the ability to livestream to clients using the portal, so you can say something to all clients of a community or have a workshop with specific clients in a community. This functionality can be used in the Community Portal by going to the Users page and either using the "Livestream to Community" button or selecting specific clients and use "Livestream to selected clients". This will start a livestream, you can choose if clients must accept the livestream or if the Genus should join the livestream automatically. Note: you can speak, show your camera and also your screen for clients, but you cannot see the clients nor hear them.

Livestream to a care home to tell something to everyone

Livestream physio exercises

You have the option to share your screen in a livestream

Aside from telling something to all your clients, you can also share your screen to show them a video, a presentation or anything you could think of.

Jan 16, 2025
  • Fixed potential problems using the Deployer App
  • When the Genus boots up, it'll now automatically turn on the Wi-Fi in case the Wi-Fi has accidentally been turned off.
Jan 13, 2025

The business portal now shows additional information about the Genus connected to a device:

  • Serial number
  • App versions
  • Last connection date
  • Connected phones
  • Connected communities
  • Connected integrations
  • Connected Genus GPS Buttons
  • Network data usage

For things like connected phones, communities & buttons you can now also unlink them through the business portal.


Jan 13, 2025

You can now configure hidden networks in the Community configuration in the Business Portal. This will allow you to deploy a Genus and let it connect to a hidden Wi-Fi network.

Jan 13, 2025
  • To improve support it's now possible to remotely request the state (settings, connected networks, etc.) of a Genus.
  • To improve support it's now possible to remotely request the log file of a Genus.
  • When setting a preconfigured wifi, it will now always be reconfigured to support fixing wrong password entries.
  • The Android & iOS apps now support the Spanish language.
  • The genus.care website is now available in Spanish.
  • ONS integration has been removed from the Community Portal.
  • Improved processing of sensor data on the Genus itself.
  • Fixed Genus not automatically shutting down when the battery is almost empty and the Genus was not configured yet.
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